For the online purchases of Aspiralux products

Aspiralux offers its products for sale in Quebec as well as in the rest of Canada via its websites www.cyclovac-aspiralux.com, (hereafter referred to as the Websites).

Online purchases are subject to these General Terms of Purchase providing Aspiralux’s rights and obligations as those of the client. The client agrees to have read and accepted these General terms of purchase before placing any orders and online purchases for Aspiralux’s products. The General Terms of Purchase come into force at the time the order is placed.

Aspiralux reserves the right to limit the quantities of its products available for online purchase and to cancel any order, whatever the reason may be; in which case the client will be informed by e-mail or by phone and a full refund will be made.

These General Terms of Purchase only apply to purchases made online, and they do not replace in any way the terms of any other agreement concluded between one of Aspiralux’s authorized dealers and the client, regarding the products purchased or the same products.

Prices

The prices displayed on Aspiralux’s Websites are only valid for online purchases (prices offered by Aspiralux’s authorized dealers for the same products may differ). The prices are indicated in Canadian dollars and do not include taxes. They are only applicable at the time when the client places its order. They may be modified without notice.

The client may sometimes benefit from discounts or promotional offers. These discounts or promotional offers are advertised on Aspiralux’s Websites and are only valid for the period indicated, and according to available stocks. Are not included in prices: sales taxes, handling, delivery and installation charges.

Credit Card Payment

The order is payable only with a valid credit card among the following two: Visa or Master Card.

An authorization from your credit card’s issuer, for the amount of your order, is required at the moment when you place your order. If the debit of the credit card is not authorized or accepted by the card’s issuer, Aspiralux reserves the right to cancel the order without notice and without any responsibility or obligation.

Order

You place your order by selecting products from those appearing on Aspiralux’s Websites and by filling out the order form that also appears on these Websites.

The transmission of the completed order form to Aspiralux constitutes a purchase offer for the products mentioned in the order form.

Once Aspiralux will have confirmed your order by e-mail, it will not be possible for you to cancel or modify it.

If the product ordered happens to be temporary out of stock, Tovac’s Customer Service will contact you to take the necessary arrangements in order to deliver the ordered product to you within the shortest delays.

Shipping

The order is delivered to the address indicated on the order form.

No order is shipped to a post office box, or to any address outside of Canada, or to remote geographical regions or regions with very limited access.

The order is shipped by the freight company of Aspiralux's choosing. The confirmation transmitted by Aspiralux contains important information regarding the delivery of the product, including the package tracking number as well as the estimated delivery delay. You may verify the status of your delivery on the transporter's website. The delivery delay is usually of 2 to 5 business days, after reception of the payment. Orders received after 2:00 PM (Eastern Time) will be treated on the following business day. Aspiralux cannot be held responsible for additional delays caused by the transpoter.

It is your responsibility to make sure that you are present to receive your order, otherwise the transporter with leave your package at its closest distribution center.

The delivery cost for Canadian provinces (British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, Newfoundland, Prince Edward Island, New Brunswick, Nova Scotia) is established based on the total amount of your purchases (before taxes):

    Total amount of purchases (before taxes)     Delivery cost (taxes not included)
Less than $50 $10
From $50 to $150 $15
$150 and more $0

The delivery cost for Canadian territories (Yukon, Northwest Territories, Nunavut) is established based on the total amount of your purchases (before taxes):

    Total amount of purchases (before taxes)     Delivery cost (taxes not included)
Less than $50 $30
From $50 to $150 $45
$150 and more $60



Pick Up in Store

When you chose to have the product that you ordered online delivered at one of Aspiralux’s authorized dealers, the customer service attendant will contact you to let you know where and when you can pick up your product.